Customer Survey Parking Services

Customer Survey - Parking Services

Please take a few minutes to fill out this survey to help Parking Services assess the current issues regarding the council-owned car parks. Responses are anonymous. Thank you for your participation.
In what capacity are you responding to this consultation? (please tick all that apply)*

A residentA landlordWorking for a local businessA shopperOther
How often do you use council-owned car parks within Surrey Heath?*

DailyWeeklyMonthly
What is your preferred method of payment?*

Card - Chip & PINRingo AppCashSmartphone - e.g. Apple PayContactlessOther
How strongly do you agree or disagree with the following statement: 'The council-owned car parks that I use are in a good condition and well maintained'*

Strongly agreeAgreeNeither agree or disagreeDisagreeStrongly disagree
Do you have any specific comments about the condition of a particular car park?
How strongly do you agree or disagree with the following statement: 'I am satisfied with the availability of council-owned car park spaces in my vicinity'*

Strongly agreeAgreeNeither agree or disagreeDisagreeStrongly disagree
What improvements, if any, would you like to see in the council-owned car parks in your area?*
How strongly do you agree or disagree with the following statement: 'Having council-owned car parks in the proximity of my destination is important to me'*

Strongly agreeAgreeNeither agree or disagreeDisagreeStrongly disagree
How strongly do you agree or disagree with the following statement: 'I would prefer more secure car park options, for example, more CCTV and Help Points'*

Strongly agreeAgreeNeither agree or disagreeDisagreeStrongly disagree
How often do you experience difficulty finding an off-street parking space?*

FrequentlyOccasionallyRarelyVery rarelyNever
What additional amenities or services would enhance your off-street parking experience?*
Would you be willing to pay a slightly higher fee within council-owned car parks if it meant improved facilities and services?*

YesNoMaybe
Should be Empty:

Customer Survey - Parking Services